Red Hat provides installation assistance for Official Red Hat Linux boxed set
products and covers installation on a single computer. This assistance is
intended to help customers successfully install Red Hat Linux. Assistance with
installation is offered via telephone and the web.
Red Hat Support will attempt to answer any questions you may have before the
installation process is initiated. This includes the following:
Red Hat, Inc. Support can also provide assistance during the installation
process:
Getting supported hardware recognized by the Red Hat Linux operating system
Assistance with drive partitioning
Configuring Red Hat Linux and Windows 95 or Windows 98 to dual-boot using the
Linux boot loader LILO (please note that third party boot loaders and
partitioning software are not supported)
We can also help you with basic post-installation tasks, such as:
Our installation assistance service is designed to get Red Hat Linux running on
your system as quickly and as easily as possible. However, there are
many other things that you may want to do with your Red Hat Linux system, from
compiling a custom kernel to setting up a web server, which are not
covered.
For assistance with these tasks, there is a wealth of on-line
information available in the form of HOWTO documents, Linux-related
websites, and commercial publications. The various Linux HOWTO
documents are included with Red Hat Linux on the Documentation CD in the
/HOWTOS directory. These HOWTOS are provided in
text files that can easily be read from within Red Hat Linux and other operating
systems.
A large number of Linux-related websites are available. The best starting
point for finding information on Red Hat Linux is the Red Hat, Inc. website:
Many Linux-related books are available. If you are new to Linux, a book
that covers Linux basics will be invaluable. We can recommend several
titles: Using Linux, by Bill Ball;
Linux Clearly Explained, by Bryan
Pfaffenberger; Linux for Dummies, by
Jon "maddog" Hall; and A Practical Guide to
Linux, by Mark G. Sobell.
Red Hat also offers various incident-based support plans to assist with
configuration issues and tasks that are not covered by installation
assistance. Please see the Red Hat Support website for more information. The
Red Hat technical support website is located at the following URL:
http://www.redhat.com/support/ |
